Help students navigate the complex university experience with ease using EVA. From quick answers about classroom locations across campus to individualised support with course information and GPA tracking, EVA helps to improve first-call resolution rates and offers an average 90% containment rate, so contact centre staff can focus on more complex queries.
Elevate student experience and decrease the time required to find answers to complex student queries with the power of generative search. EVA offers a revolutionised resource for access and support services, providing students with accurate, up to date content the moment they need it - at any time of day or night.
Based in Auckland, New Zealand, ElementX is on a mission to make cutting edge AI accessible to businesses around the world. Our goal is to help your business leverage AI to improve efficiency, create new competitive advantages, and scale on the world stage. We build solutions designed to assist humans.
Add a human touch to customer interactions
Visualise, communicate, and understand at speed and scale
"The ElementX team were an invaluable part of Aimee’s success. Their expert guidance and can-do attitude, with fast implementation of smart solutions to any problems the project team encountered, make them one of the best business partners I’ve ever worked with."
"The team at ElementX have been instrumental in the development of Cove’s technology.We’ve found them to be incredibly bright, hard-working and efficient at getting the development work done to a very high standard."
"The ElementX team are creative problem solvers and are proactive in ensuring that potential risks are mitigated before they arise. They are detailed oriented and thorough in ensuring that software developments and assets delivered are consistently excellent, while also providing strategically sound technical recommendations for our business."
"The ElementX team were an invaluable part of Aimee’s success. Their expert guidance and can-do attitude, with fast implementation of smart solutions to any problems the project team encountered, make them one of the best business partners I’ve ever worked with."
"The team at ElementX have been instrumental in the development of Cove’s technology.We’ve found them to be incredibly bright, hard-working and efficient at getting the development work done to a very high standard."
"The ElementX team are creative problem solvers and are proactive in ensuring that potential risks are mitigated before they arise. They are detailed oriented and thorough in ensuring that software developments and assets delivered are consistently excellent, while also providing strategically sound technical recommendations for our business."