AI Agents for enterprise organisations

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From pilot to production. We design, build, and deploy AI that works within your existing systems, meets your governance requirements, and stays in production.
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datasource db {
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provider = "sqlite"
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url      = env("DATABASE_URL")
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}
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generator client {
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 provider = "prisma-client-js"
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}
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model Post {
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id        Int @id
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@default(autoincrement())
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content   String?
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published Boolean @default(false)
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authorId  Int?
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}

Customer-facing AI assistants for seamless support

Transform your customer experience with a bespoke AI assistant that understands your business, speaks your brand voice, and integrates seamlessly with your existing systems.

Reduce query resolution time and support costs while increasing customer satisfaction through 24/7 intelligent assistance.

Empower your team to do their best work with AI Agents

Imagine an automated support system that contained all of your organisation's institutional knowledge, available at the touch of a button. Onboard staff efficiently, decrease time to resolve queries in your contact centre, and provide your employees with secure access to the knowledge they need, when they need it.

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about us
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Human-First AI built by curious humans

Based in Auckland, New Zealand, ElementX has been designing, building, and deploying AI for enterprise organisations for over 13 years. Our team works across healthcare, insurance, higher education, and government, with a track record of getting AI from pilot into production.

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Our Offering

Designed to drive measurable results for your business, and fit within existing systems.

Everything we design, build, and deploy is built to create effortless, personalised customer experiences at enterprise scale. Enhance customer experience and empower your team with effortless access to organisational knowledge.
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Multilingual Support
Service customers in their own language
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24/7 Availability
Remove the 'opening hours' barrier from your contact centre
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Personalisation at scale
Provide individual support across your entire customer base
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Drive Customer Engagement

Increase the number of touchpoints to increase retention

Our projects have been featured on
ENTERPRISE AI DELIVERY

What our clients say

Ella Ryborz
Product Owner, Southern Cross

"The ElementX team were an invaluable part of Aimee’s success. Their expert guidance and can-do attitude, with fast implementation of smart solutions to any problems the project team encountered, make them one of the best business partners I’ve ever worked with."

Andy Coon
CEO, Cove Insurance

"The team at ElementX have been instrumental in the development of Cove’s technology.We’ve found them to be incredibly bright, hard-working and efficient at getting the development work done to a very high standard."

Hannah Wrathall
Product Owner, Peoply

"The ElementX team are creative problem solvers and are proactive in ensuring that potential risks are mitigated before they arise. They are detailed oriented and thorough in ensuring that software developments and assets delivered are consistently excellent, while also providing strategically sound technical recommendations for our business."

Ella Ryborz
Product Owner, Southern Cross

"The ElementX team were an invaluable part of Aimee’s success. Their expert guidance and can-do attitude, with fast implementation of smart solutions to any problems the project team encountered, make them one of the best business partners I’ve ever worked with."

Andy Coon
CEO, Cove Insurance

"The team at ElementX have been instrumental in the development of Cove’s technology.We’ve found them to be incredibly bright, hard-working and efficient at getting the development work done to a very high standard."

Hannah Wrathall
Product Owner, Peoply

"The ElementX team are creative problem solvers and are proactive in ensuring that potential risks are mitigated before they arise. They are detailed oriented and thorough in ensuring that software developments and assets delivered are consistently excellent, while also providing strategically sound technical recommendations for our business."

Trusted by enterprise teams in New Zealand and beyond