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Applied AI engineering and consultancy

Talk to our team
Building innovative solutions designed to propel your business.
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datasource db {
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provider = "sqlite"
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url      = env("DATABASE_URL")
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}
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generator client {
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 provider = "prisma-client-js"
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}
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model Post {
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id        Int @id
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@default(autoincrement())
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content   String?
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published Boolean @default(false)
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authorId  Int?
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}

Contact Centre Automation

Decrease time to resolution, streamline call handling, and improve overall experience with intelligent chatbots, agent assist programs, virtual assistants, and email triage. Integrate intelligent solutions with existing knowledge bases and information hubs in order to provide your customers with immediate access to the information they need.

To understand how this solution might work for your organisation, read our case study on how our AI chatbot helped the University of Auckland successfully handle spikes in engagement.

AI Readiness Workshops

Our AI readiness workshops provide the perfect introduction to AI Applications for your business, whether you’re just starting in your AI journey or are well on your way to productionised implementations. Our consultants cover questions, situations, and solutions we see most frequently, and they will offer advice specific to your business case on how you can best leverage AI within your organisation. All our workshop content is customised so that you can get the highest value for your team.

Schedule a Workshop
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Human-First AI built by amazing humans

Based in Auckland, New Zealand, ElementX is on a mission to make cutting edge AI accessible to businesses around the world. Our goal is to help your business leverage AI to improve efficiency, create new competitive advantages, and scale on the world stage. We build solutions designed to assist humans.

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Our Offering

Solutions designed to drive measurable results for your business, and fit within existing systems.

From initial ideation and consultancy to proof of concept and productionized AI, we specialise in scalable AI implementations customised to your organisation’s unique needs.
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1. Predictive Maintenance
Work within scheduling constraints
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2. Process Optimisation
Identify opportunities for improvement
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3. Demand Forecasting
Determine where resources are required
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4. Digital Humans

Add a human touch to customer interactions

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5. Document processing
Relieve repetitive, manual tasks
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6. Chatbots
Answer customer questions directly from a knowledge base
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7. Contact Centre Automation
Deliver quality results more efficiently
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8. Computer Vision
Identify, categorise, and flag inconsistencies
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9. Conversational AI
Natural interactions for better customer experience
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10. Data Science

Visualise, communicate, and understand at speed and scale

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11. Machine Learning
Augment intelligence by adding data over time
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12. Consultancy
Start off on the right foot with AI workshops
Our projects have been featured on
DELIVERING BESPOKE AI SOLUTIONS

Helping businesses leverage AI

Ella Ryborz
Product Owner, Southern Cross

"The ElementX team were an invaluable part of Aimee’s success. Their expert guidance and can-do attitude, with fast implementation of smart solutions to any problems the project team encountered, make them one of the best business partners I’ve ever worked with."

Andy Coon
CEO, Cove Insurance

"The team at ElementX have been instrumental in the development of Cove’s technology.We’ve found them to be incredibly bright, hard-working and efficient at getting the development work done to a very high standard."

Hannah Wrathall
Product Owner, Peoply

"The ElementX team are creative problem solvers and are proactive in ensuring that potential risks are mitigated before they arise. They are detailed oriented and thorough in ensuring that software developments and assets delivered are consistently excellent, while also providing strategically sound technical recommendations for our business."

Ella Ryborz
Product Owner, Southern Cross

"The ElementX team were an invaluable part of Aimee’s success. Their expert guidance and can-do attitude, with fast implementation of smart solutions to any problems the project team encountered, make them one of the best business partners I’ve ever worked with."

Andy Coon
CEO, Cove Insurance

"The team at ElementX have been instrumental in the development of Cove’s technology.We’ve found them to be incredibly bright, hard-working and efficient at getting the development work done to a very high standard."

Hannah Wrathall
Product Owner, Peoply

"The ElementX team are creative problem solvers and are proactive in ensuring that potential risks are mitigated before they arise. They are detailed oriented and thorough in ensuring that software developments and assets delivered are consistently excellent, while also providing strategically sound technical recommendations for our business."

Be a part of the AI revolution with
ElementX