24/7 personalized support for tomorrow's graduates.
Don't let your future students wait for a response. Deliver instant answers and 24/7 support across your students' entire journey.
Delivering World Class Student Experience
Scaling support doesn't have to mean sacrificing quality. The ElementX Virtual Assistant frees up student support team time by an average of 60%.
With the Assistant, students receive immediate, relevant answers at any time in their preferred language. The Assistant continuously learns from each interaction, complex queries serve to improve its handling of future questions throughout the student lifecycle.
Advanced AI comprehends question intent and answers 90% of student inquries automatically by surfacing the answer using your university's knowledge bases.
Connect
Seamlessly connects with your CMS, ERP, knowledge bases, and marketing platforms to deliver personalized support while maintaining enterprise grade data privacy and compliance.
Convert
Guide prospective students through tailored journeys from program selection to application completion at their own pace.
Assisted Answers
Centralized Live Chat and Self-Service modes
Use the ElementX Virtual Assistant to reply directly to your students, power your student support team with AI-Assisted answers in Live Chat mode, or combine both options
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Multichannel & Multilingual
Meet students on the platform they want to use, in the language they want to speak.
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Always Available
24/7 assistance during peak periods and after traditional hours.
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Personalized Guidance
Tailored support recognizing each student's unique context and history.
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Security First
Enterprise-grade protection ensuring student data remains safe and compliant.
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